Privacy Policy

1. Introduction

Vaylo Proxies ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services at vayloproxies.com.

By using our services you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account information — your name, email address, and Discord username when you create an account or sign in via Discord OAuth.
• Payment information — payment is processed by Stripe. We do not store your card details. We receive confirmation of successful payments and the amount paid.
• Usage data — bandwidth consumed, proxy requests made, and session information associated with your account.
• Technical data — IP address, browser type, pages visited, and timestamps for security and fraud prevention purposes.

3. How We Use Your Information

• To provide and maintain our proxy services
• To process payments and manage your account balance
• To track bandwidth usage and enforce fair use
• To send service-related communications (e.g. purchase confirmations)
• To detect and prevent fraud or abuse of our platform
• To improve our service and user experience

4. Data Sharing

We do not sell your personal data to third parties. We share data only with:

• Stripe — for payment processing. Subject to Stripe's Privacy Policy.
• Supabase — for account authentication and data storage. Subject to Supabase's Privacy Policy.
• Discord — if you choose to sign in via Discord OAuth. Subject to Discord's Privacy Policy.
• Law enforcement or regulatory authorities if required by law.

5. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g. financial records).

6. Cookies

We use essential cookies and local storage to maintain your login session and theme preferences. We do not use advertising or tracking cookies. No third-party analytics tools are currently active on our platform.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to processing of your data in certain circumstances

To exercise any of these rights, contact us at support@vayloproxies.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data. All data is encrypted in transit using TLS. Sensitive credentials are stored securely and never exposed in our front-end code.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@vayloproxies.com or via our Discord server.